Jewellery Care

To ensure your jewellery lasts as long as possible and maintains its quality make sure to follow these directions.

  • Please ensure you remove your jewellery when coming into contact with water
  • Do not use harsh chemicals such as bleach, cleansers, polishing cloths and oil as it can affect the finish of your product.
  • Apply perfumes and lotion before putting on jewellery 

Jewellery that is 18k gold plated stainless steel and 925 silver is non-tarnish and waterproof. Please read the description before buying jewellery to find out what materials they are. 

Please note that we are not responsible for the maintenance of your jewellery.
  • Free Worldwide Shipping

    Wherever you are in the world, you can shop our urban jewellery with a reliable tracked shipping service.

  • 14 Day Exchange Policy

    If you're not happy with your jewellery, we allow 14 days to return and receive new jewellery until you are satisfied!

  • 24/7 Customer Service

    Need to contact us? Drop an email to: renzellejewellery@gmail.com and receive a response within 24 hours, 7 days of the week.

  • Quality Jewellery

    Our jewellery is made to last and cherish for years to come.